FAQs

General Platform & Booking

Find quick answers to the most common questions about General Platform & Booking.

Simply choose your service, select a time, and complete your booking online.

Pricing is set by each practitioner and may vary between online and in-person.

Pricing & Payments

Find quick answers to the most common questions about Pricing & Payments.

Cancellations & Policies

Find quick answers to the most common questions about Nivaya’s classes, services, and how we support your wellness journey.

Refunds depend on each practitioner’s policy, which is displayed during booking.

For some treatments, medical approval is recommended.

Health, Safety & Accessibility

Find quick answers to the most common questions about Nivaya’s classes, services, and how we support your wellness journey.

For Practitioners

Find quick answers to the most common questions about Nivaya’s classes, services, and how we support your wellness journey.

Complete the application form under “Join as a Practitioner” to create your professional profile.

Try resetting your password. If the issue persists, contact our support team.

Technical & Support

Find quick answers to the most common questions about Nivaya’s classes, services, and how we support your wellness journey.

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